Shipping & Delivery Policy
Shipping & Delivery Policy
This Shipping & Delivery Policy applies to orders placed through nestuvia.com.
Shipping Rates
Nestuvia offers worldwide shipping.
Orders of $29 USD or more: Free Standard Shipping
Orders under $29 USD: $5.99 USD Standard Shipping
The applicable shipping charge will be displayed during checkout.
Order Processing Time
Orders generally require 1–3 business days for processing and preparation before shipment.
Processing time is separate from the estimated delivery time.
Estimated Delivery Times
After an order has been processed and shipped, estimated delivery times are:
United States: 7–15 business days
Europe: 7–15 business days
Other Countries and Regions: 15–30 business days
These delivery estimates begin after the order has been processed and shipped.
Delivery times are estimates and may be affected by carrier delays, local delivery conditions, holidays, customs procedures, severe weather, or other circumstances outside our reasonable control.
Order Tracking
When tracking information is available, it may be sent to the email address provided during checkout.
Please allow time for the shipping carrier to update tracking information after your order has been dispatched.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
If you notice an error in your shipping address, please contact us as soon as possible at:
We cannot guarantee that an address can be changed after an order has entered processing or has already been shipped.
Delayed Orders
If your order has not arrived within the expected delivery timeframe, please contact our customer support team.
Please provide your order number so that we can review the available shipping information.
Lost or Damaged Packages
If you believe your package has been lost or if your order arrives damaged, please contact:
Please include your order number and any relevant photographs or delivery information.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country or region.
Unless otherwise stated during checkout, customers are responsible for any applicable customs duties, taxes, or import charges required by local authorities.
Company Information
Company Name: Qionghai City Zhongxin Trading Co., Ltd.
Company Address: Room 1703, Unit 3, Building 7, Huafeng Garden, Xinghai Road, Jiaji Town, Qionghai City, Hainan Province, China
Phone: +86 15154807748
Email: support@nestuvia.com
Website: nestuvia.com